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Our Services

The SWB Group provides remote web-based application support and system administration services for clients using or implementing UKG Workforce Central, UKG Dimensions, ADP Time and Attendance and ADP Vantage Time. We offer our services in project leadership and management, migrations, implementations, configuration support, and integration configuration and support.

Implementations and Upgrades

The SWB Group provides requirements-based time and labor management, attendance, leave, scheduling implementations and upgrade services, including requirements gathering-analysis sessions, system demonstrations, configuration and unit testing, system optimization, assistance with user acceptance testing, and go-live support.

Support Services

We provide support and system administration services for clients looking for exclusive assistance or augmentation to their existing in-house support staff. Our services include change requests, functional application updates, including devices, and help-desk related support tasks for UKG Workforce Central, UKG Dimensions, ADP Time and Attendance, and ADP Vantage Time on either a short-term or long-term contract basis.

Migrations to UKG Dimensions

We assist our clients in determining their technical and functional requirements as they prepare to migrate their legacy timekeeping application to UKG Dimensions. The SWB Group’s consultants use a proven approach and methodology to gather and document system requirements, as well as providing input on system optimization where appropriate.

Integrations

Our integration services leverages a team of Boomi certified technologists to support your UKG technology investment by integrating UKG applications with legacy systems that optimize and automate business processes, reducing costs and improving efficiencies.

Customized Training

With the input of our clients, we create customized training materials and job aids utilizing screenshots from our client’s UKG or ADP application. Remote, web-based content delivered by our experienced consultants improves user adoption and change management throughout your organization.

Project Management

The SWB Group project managers help our clients achieve desired goals and outcomes by methodically managing project tasks, resources and timelines that ensure implementation success.

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